Return & Exchange Policy

Return Policy

At AfzalJee Cosmetics, your satisfaction is our priority. If you receive a damaged, defective, or incorrect item, you can request a return or exchange within 3 days of receiving your order.

Conditions for Return:

  • The product must be unused, unopened, and in its original packaging.

  • You must provide proof of purchase (Order ID/Invoice).

  • Products purchased during sale or clearance are non-returnable.

How to Request a Return:

  • Email us at support@afzaljee.com or WhatsApp us at (+92-XXX-XXXXXXX) with your order details.

  • Our team will guide you through the return process.

Exchange Policy

  • Exchanges are allowed only if the product is defective or incorrectly delivered.

  • The replacement will be processed within 5-7 working days after we receive your returned item.

Note: We do not offer refunds; however, we will provide store credit or product replacement where applicable.